Natasha Young took her newborn baby son to the oriental buffet in Croydon, Surrey knew that his meal would be free of charge as she breastfeeds him.
However, soon after she arrived in the restaurant, staff told her that she would have to pay £3 for the space that the pushchair took up.
She said “I was really upset and angry – I could not believe it,
“I have never come across something like this before. It’s disgraceful.”
The table was booked earlier this month and when she got there, staff told her she would have to pay for the baby even though he does not eat solid food. She said “It was full but I had booked a table.
“I was told he was taking up space. I offered to put the pushchair back in the car, but they said we still had to pay for the space he was taking up.”
Young said the last time she visited the restaurant in July, there was nothing to show that there would be a charge for babies, so believed it must have been a brand new policy.
Another mother, Ana Sheridan, who has a 6 month year old baby was also told she would have to pay extra.
Sheridan who is an accounts clerk from Wallington, had booked a table for 17 people and was shocked.
She said “I was astonished as we explained she was exclusively breast-fed and would be sitting on our laps, therefore not consuming any food or occupying an extra seat. They said it was their new policy. That was all.”
Not surprisingly, Sheridan said it would be the last time she visited the restaurant.
Cosmo offers over 300 dishes and became the UK’s biggest restaurant covered with commercial restaurant insurance after towering over the gargantuan Gilgamesh in Camden.
A spokesperson from Cosmo said, “It’s a minimum charge that is supposed to be levied on toddlers who eat, but should not have been charged for a baby.
“The member of staff in question went against company policy.
“There is no way we would ever bring this charge in because we are a very family-friendly restaurant.
“We are retraining the member of staff in question and the management in the restaurant concerned to make sure a mess like this never happens again.
“We are seeking contact with the mother involved to apologise. We are very sorry.”