At one point or another, the inevitable will happen and you will unfortunately break down whilst on a motorhome trip. Depending on the situation you may be able to get back on the road pretty easily, however even the best of us panic when we are in a sticky situation, which can lead to some pretty disastrous decisions! Here is our advice on what to do if you do break down whilst on a motorhome trip:
Try not to Panic
Even though no-one enjoys breaking down, there are some people that always mange the situation better than others due to the fact that they don’t panic. If you know that you are a born worrier then make sure that you have planned ahead before your journey, so if the worse does happen you know exactly what to do. Make sure that you have all the important contacts you need stored both on your phone and on a piece of paper. You will need the details of your motorhome insurance provider, breakdown cover provider (if different from your motorhome insurance provider), and the destinations you are planning on heading to so you can advise them you will be late. Knowing there is someone you can call when things go wrong always helps in a stressful situation!
Remember to stay Safe
If you do break down your first instinct may be to jump out of your motorhome and inspect the damage, but in doing this you could be acting dangerously. Before you get out of the vehicle make sure you are parked somewhere that is as unobtrusive as possible, that your hazard lights are on, and that you have checked you can open the door safely. If you are driving on the motorway you must get out of your motorhome no matter what, and then go and stand on the other side of the safety barrier, preferably up on a verge as far away from the vehicle as possible.
If you are concerned that there is something wrong under the bonnet make sure that you don’t rush to open it, especially if you can see smoke. Wait at least half an hour to let all the components cool down otherwise you could burn yourself, and if you don’t know what you’re touching then best to leave alone! Not only could you hurt yourself but also make matters worse for your motorhome.
Breaking down can often be fixed simply, however having a plan of action for when the worst happens is always beneficial. Also, if you do find yourself in a stressful just remember to take things slowly and breathe!
Having worked as a waitress myself I know how hard it is to encourage staff to turn up to training mornings. Here I have a few tips to help encourage your staff in order to get the best out of them which will hopefully create better relationships with your customers and therefore generate more money. We all know more money means life becomes a little easier to pay those bills, including restaurant insurance.
One way we encouraged more staff turn out at the training sessions was to have them in the afternoon during the quieter period of the day. This meant that food could be provided and it turned out to be a more informal lunch with suggestions of the best ways of creating good customer service. Usually after a successful training session the teams were more up-beat and willing to work harder so having them at least once a month is also beneficial.
Another great way of training staff is to encourage them to try a variety of the meals that you serve. This way they can recommended dishes to the customer without feeling obliged to and often will give a better, honest description of what is being served.
Although this isn’t training, it does boost team moral, monthly socials. Having evenings out once a month encourages your team to bond with each other which should make working with one another a lot easier. In a restaurant this is difficult to arrange but even if you spread the socials over a couple of nights and mixed up the groups it is still well worth doing. A team that works well together boost efficiency and again improves customer service.
We also found that by staff being able to choose to some degree what they wear to work makes them feel more comfortable and more personality come through rather than a repeating programmed script which everyone needs to follow.
At the end of the day, making your team feel comfortable and offering a more relaxed working environment in what is usually a very stressful one will encourage all your staff to offer brilliant customer service which inevitably is what you are training them for in the first place.
When going to a restaurant your customers are not just looking for good food, they want a whole dining experience! Therefore how you decorate your restaurant can make a huge difference when it comes to customer satisfaction. Whilst it may sometimes be expensive to decorate your restaurant, the long-term benefits can be well worth the initial spend. So how do you make your restaurant look its best?
Think about Themes
The first thing you need to do is think about what type of restaurant you own and what market you are trying to appeal to. If you run a small, family owned establishment then putting up a chandelier could make your customers feel uncomfortable and out of place, so think about the whole theme of your restaurant before you make any decisions. Think about where you are situated, who your main competition is, and why customers choose to go there instead of you. This could give you invaluable insight into what changes would be the most profitable!
Add something Original
After you have chosen a theme for your restaurant you need to think of ways to add something that will make your establishment stand out from all the others. If you are on a busy high street there may be dozens of restaurants for customers to choose from, so you want to give them a reason to pick yours! Maybe you could introduce a water feature, invest in some interesting artwork, or find some quirky furniture. The possibilities are truly endless; just make sure you cover all your new buys on your restaurant insurance policy!
Are you being Served?
So you’ve decorated your restaurant, and added some new and exciting features, but just before you decide to open to the public you need to make sure you have a meeting with all your staff. Depending on the theme you chose you want to have all your staff wearing a certain uniform so they fit in. If you’ve moved all the furnishings around you should do a quick run through to make sure nothing is getting in the way of serving your customers. Having a quick chat with everyone before the restaurant opens will make sure everything runs smoothly on the first night.
Sometimes it can be difficult when choosing the interior design for your restaurant, but if you ever get stuck you can always look online for some inspiration. And if you ever need to make a decision just think: would I like to eat in a restaurant like this?
It may sound obvious, but keeping organised is of the utmost importance when you are a landlord. Juggling the maintenance and care of a number of properties is sometimes tricky, which means that it’s highly likely that things could build up. Here we give some simple yet highly effective tips to keeping your property portfolio in order.
Times and Dates
The problem with having multiple properties in your portfolio is that they all were probably bought, registered, maintained and let out at different times, meaning that in order to keep everything up to date you need to have an in depth knowledge of the times and dates for each transaction. There are many ways you can do this quickly and easily, such as using a calendar which you update at the beginning of each year to remind you of when things such as landlord insurance need to be renewed. If you are a bit more techno savvy you could even set up a calendar on your computer or smart phone which will automatically remind you when things need to be done!
Debits and Credits
As a landlord you probably have a good idea of when money is due, however it’s always beneficial to actually make a note every time you receive rent from your tenants, and every time that you have to use that money to pay for something. Keeping a log of all your credits and debits will not only give you a better idea of your finances, it may also help you spot ways that you are losing money! Furthermore, when it comes to filling out your self-assessment having a clear list of all your earnings will really come in handy and save you a large amount of time.
Invest in Storage
Keeping your paperwork organised is usually difficult if you don’t have a specific place where you can store all your documents neatly and safely. It is wise to invest in a filing cabinet that includes a lock as a lot of your paperwork will have private and confidential information concerning not only you but your tenants as well. For this reason it’s also necessary to invest in a good quality paper shredder so that you know any sensitive documents are disposed of properly – the last thing you need is to find someone has gained access to your accounts!
Looking after your paperwork is easy once you have a system in place, so why not go through yours today and ensure that your business is as organised as possible!
Motorhome drivers generally think that if they are travelling in the UK then they do not need to worry about encountering dangerous roads. However, there are many ways in which motorhome drivers could find themselves in hazardous situations whilst driving around the UK, and if you aren’t careful you could end up damaging your motorhome and having to claim on your motorhome insurance. So here is some advice for when driving your motorhome in the UK:
Check the maps before you Leave
Many motorhome drivers rely on sat-nav devices in order to guide them to their destinations; however these aren’t always appropriate for motorhome drivers. Sat-navs are generally programmed to take the driver on the shortest or quickest route, but this could cause problems when driving a motorhome as some roads may be too small for your vehicle to fit.
Before you leave you should buy a road map which will show you the different types of roads on your route, and whether some of them may have restrictions on them. Make sure you take this with you as well; don’t forget that sometimes using a map can be much more fun than just relying on your sat-nav!
Think about Timings
Motorhome drivers are often not very popular during rush hours, especially as they are not designed to nip quickly across roundabouts or change lanes on the motorway! Make sure you think about when you are planning to travel before you head off, avoiding the rush hour will not only save you from becoming frustrated but also spending hours sitting in traffic.
Protect your Wheels
The bad weather over the past few months has caused the UK roads to become inundated with pot-holes, which if driven over too quickly could burst your tyres and cause an accident. The Caravan Times recently wrote a post advising caravan and motorhome drivers to invest in Tyron Safety Bands for their wheels, which will not only prevent them from bursting, but could also lower the amount of your motorhome insurance if your provider knows your vehicle has them fitted!
The UK may not be known for its treacherous roads, and compared to many other countries you will they are relatively safe. However, it is always better to be safe than sorry!